# Redirect

The Redirect Block allows you to automatically send customers to specific pages or display customizable redirect prompts within your Shopify customer account pages. Use it to guide customers directly to promotions, special offers, or targeted content.

### Key features

* **Instant redirects**: Automatically redirect customers as soon as they arrive on a page.
* **Countdown display**: Add a countdown timer with an optional progress bar for visual urgency.
* **Manual cancellation**: Allow customers to stop the redirect manually.
* **Drawer option**: Display the redirect prompt discreetly in a drawer at the bottom of the screen.
* **Limit redirections**: Control the frequency and conditions for redirecting customers.

{% hint style="info" %}
Want to display different content for different customers? [Learn about dynamic blocks](/hubble/blocks/dynamic-blocks.md)
{% endhint %}

***

### Customize the settings

Customize redirect settings to control timing, appearance, and frequency, aligning with your website's goals and enhancing user engagement.

<figure><img src="/files/qQAekAy9nThnANIw587M" alt=""><figcaption></figcaption></figure>

* **Destination URL**: Specify where to redirect the customer.
* **Countdown timer** *(optional)*: Set the duration for a countdown timer before redirecting.
* **Progress bar** *(optional)*: Enable to visually indicate time remaining in an additional progress bar.
* **Manual cancel button** *(optional)*: Allow customers to remain on the current page by cancelling the redirect.
* **Display type**: Choose between inline card or drawer (bottom popup).
* **Redirection limits** *(optional)*: Define how often customers can be redirected.
* And more!

{% hint style="info" %}
Use the visual Countdown timers only when you want customers to have a sense of preparation before being redirected. Otherwise, if you're using it to prevent access to some pages, let the redirection be instant.
{% endhint %}

***

### Use cases

* Directing customers to exclusive sales or limited-time offers.
* Creating urgency for promotions or events with a visual countdown.
* Guiding new customers to onboarding or tutorial pages.
* Managing traffic flow during high-demand product launches or special announcements.

### Frequent questions

<details>

<summary>My Redirect block has no countdown. Why is there still a short delay before the redirect?</summary>

Redirects are controlled by Shopify. The redirect can only run after the page has fully loaded, which may result in a brief delay before the visitor is redirected.

</details>


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