🛠️Order Item Actions

The Order Item Actions Block allows you to add multiple actions to individual order items within a customer’s account. This block helps customers quickly interact with their past orders, such as reordering items or contacting support.

Key Features

  • Customizable Actions: Add a unique label and link for the action.

  • Customer Targeting: Assign the action to specific customer groups for personalized experiences.

  • Dynamic Display: Prioritize targeted actions to appear before default actions.

How to Configure the Order Item Actions Block

From the Order Item Actions page, Click the Add New card to start creating a order item action

Add Base Settings

In the block creation screen:

Name: Enter a name to identify the block in Hubble. (This is internal and won’t be visible to customers.)

Add Customer Target

Select an existing target or create a new one to define who will see the banner.

Not sure how to create a customer target? Learn more

Customize the Order Item Action Content

You must provide at least the Label and Link to create an announcement banner

Save

Click the Save button to save your new announcement banner

Want to see how your block will look before going live? Learn how to preview your block

Use Cases for Order Item Actions

  • Reorder Action: Direct VIP customers to quickly reorder items from their order history.

  • Exclusive Support Link: Provide a dedicated support link for specific customer groups.

  • Special Offers: Include a link to a unique promotion or discount page.

Targeted actions allow you to display personalized interactions for specific customer segments.

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